About Don Sams and Sams Business Services

During his career, Don Sams worked for many insurance organizations. He started as an adjuster, then account manager with Crawford & Company in Chicago, He was Senior Vice President responsible for business development with Brown Brothers Adjusters at its sale to Frank B. Hall.

In 1990 Don Sams opened his claims organization, Sams & Associates. According to Don, “The hallmark of Sams & Associates has been outstanding service, which inspired my motto of “Your Claims, Done Right, Guaranteed”. Sams & Associates developed a reputation for not only treating its customers right but employees with care and concern.”

In 2013, Sams & Associates was cited by the Sacramento Journal in its Fastest Growing Companies List. Again in 2014 for its revenue growth, and as the leading independent adjusting firm in the western United States with a national reputation for outstanding service. Sams & Associates had a presence in over twelve US western states and done private investigative services in California.

“I have known Don Sams for many years. Under his stewardship, Sams and Associates earned the hard-won national reputation in the industry as a reliable investigative partner, assisting us in protecting our valuable clients when they were most vulnerable. Don has always been uncommonly accessible as a busy CEO and has dedicated his energies to ensuring prompt, efficient, quality service, professionally delivered. I value our friendship as well as his demonstrated competence over these many years.”, David, Gibson, Vice President, Claims, NIAG.

Don Sams Lifetime Achievement Award

Don Sams

In September 2014, Sams was acquired by York Risk Services Group. Don Sams was appointed the President of York Field Services with the mission of bringing the outstanding service that Sams & Associates has been known for to the nationwide York Field Services network and to continue to “grow the business”.

Insurance claims processing and investigation is not a standalone business such as manufacturing or construction. It involves knowledge and expertise of the insurance claims industry but also requires knowledge of the businesses being served. This “other business” knowledge has been a critical component of Don Sams success in building Sams and Associates, and the ability to serve other businesses. Don Sams is a serial entrepreneur and brings over thirty years of business expertise and knowledge. Don Sams has received recognition for his contributions to the insurance claims industry and other businesses. 

Don Sams and Sams Business Services delivers strategic insights, analysis, and real-world expertise to help businesses and business executives take their organizations to the next level.